Frequently
Asked Questions

What precautions are you taking for COVID-19

At Game OVR we have always taken the cleanliness and safety very seriously. At Game OVR, we prioritize cleanliness and safety. Our staff ensures that all of our VR equipment is fully sanitized between guests, and we clean and sanitize our entire facility on a daily basis.

Virtual reality or VR is so versatile that there is something for everyone to experience and enjoy. Not a gamer? No problem! Our library offers a wide assortment of options, from interactive videos that bring stories to life, to thrilling roller coasters that transport you to another world. If you are unsure, come talk to us and we can offer a demo to show how amazing it really is.

Of course! Our team offers a short demo to illustrate the fun and incredible experience of VR, and to determine if it is suitable for you.

Our stations are not meant to be shared; each player is provided with their own headset. Our belief is that playing together is the ultimate way to fully share and enjoy the VR experience.

For sure! Immerse yourself in thrilling VR escape rooms or explore our wide array of multiplayer games, designed for you and your friends to have a fantastic time. In our Freeroam games, players can explore a massive playspace together, with the freedom to move and interact using wireless headsets.

We recommend that VR gamers be at least 5 years old to have the best experience possible. We do require an adult to be present if there are any minors left outside a headset or if any of the players are under 8 years old. 

Of course! Virtual Reality is a great way to learn and have fun, we even offer a presentation on VR technology from industry experts. With the capacity to accommodate over 30 students in VR simultaneously, Game OVR is Edmonton’s largest VR entertainment center.

You bet! We have hosted hundreds of corporate groups of all sizes and skill levels. We have a vast selection of multiplayer games that are easy to learn and great for team building. Contact us for more information and we would be happy to help plan your ultimate team building event.

We recommend showing up at least 15 minutes before your time slot to maximize your playing time. This gives you time to sign our waiver, learn how to use the system, and take a look at our massive game library.

Cancellation Policy:
-7 days to cancel your entire booking and receive a full refund of your deposit.
-3 days for parties and 24 hours for standard bookings to reschedule or receive store credit for your deposit
-3 hours to reduce the number of players by up to 3 or to the minimum required for your booking
*A 25% rebooking fee will be charged to reschedule your booking if outside the rescheduling window

You bet! Our VR headsets are designed to accommodate nearly all sizes and shapes of glasses. Be aware some prescriptions like bifocals don’t work well with VR, and we recommend contacts if possible. 

In winter make sure you bring indoor shoes so you have something dry and comfortable to play in. You can wear whatever you like, but we recommend comfortable clothes. Some of our experiences can work up quite a sweat!

Our VR systems offer a full-body experience, but some games can be played sitting down or only require the ability to look around with some head movement. We are more than happy to help you select an experience for whatever your needs are.

We do! You can buy them in person or we can send you a digital copy by email if you pay by credit card over the phone. 

More questions?

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