VR Gaming FAQ: St Albert, Edmonton & Area | Game OVR

VR Gaming FAQ

What precautions are you taking for COVID-19

At Game OVR we have always taken the cleanliness and safety very seriously. Please visit our COVID-19 information page for details on the safety measures we have in place.

Why is virtual reality for me?

Virtual reality or VR is so versatile that there is something for everyone to experience and enjoy. Not a gamer? No problem! We have a wide assortment of options in our library including interactive videos, and artistic programs. If you are unsure, come talk to us and we can offer a demo to show how amazing it really is.

Can I test it out first?

For sure! We can set you up with a free 5 minute demo.

Can I share my headset (and hour) with a friend?

Our stations are not shareable, each player gets their own headset; We find the best way to experience VR is with everyone playing together! 

Can my friends and I play games together? 

For sure! We have a great selection of multiplayer games, as well as VR escape rooms for you and your friends to enjoy! Check them out here.

Is there an age/height limit? 

We recommend that VR gamers be at least 5 years old to have the best experience possible. We do require an adult to be present if there are any minors left outside a headset or if any of the players are under 8 years old. 

Can I bring my students for a school field trip?

Of course! We would love to have you guys! Take a look at the assortment of educational games we have to offer. We have developed fun, memorable, and educational experiences tailored to the curriculum for grades 3 and up. Call us for details

Can you host birthday parties and/or corporate events?

You bet! We now have 2 party rooms, which can be combined into one large room for bigger groups. Our great selection of multiplayer games and VR escape rooms are perfect for any group. Check out our Parties and Team Building pages to learn more.

How early should I show up before my experience starts?

We recommend showing up at least 15 minutes before your time slot to maximize your playing time. This gives you time to sign our waiver, learn how to use the system, and take a look at our massive game library.

What if I need to cancel?

Cancellation Policy:
-7 days to cancel your entire booking and receive a full refund of your deposit.
-3 days for parties and 24 hours for standard bookings to reschedule or receive store credit for your deposit
-3 hours to reduce the number of players by up to 3 or to the minimum required for their booking
*A 25% rebooking fee will be charged to reschedule your booking if outside the rescheduling window

Can I play with glasses? 

You bet! Our VR headsets are designed to accommodate nearly all sizes and shapes of glasses. Be aware some prescriptions like bifocals don't work well with VR, and we recommend contacts if possible.

What should I wear?

In winter make sure you bring indoor shoes so you have something dry and comfortable to play in. You can wear whatever you like, but we recommend comfortable clothes. Some of our experiences can work up quite a sweat!

Are there any physical limitations that would prevent me from enjoying my experience?

Our VR systems offer a full-body experience, but some games can be played sitting down or only require the ability to look around with some head movement. We are more than happy to help you select an experience for whatever your needs are.

Can I use my own Steam account?

Of course! Just give us a heads up so we can log out of the store accounts. We recommend that you show up at least 20 minutes prior to your time slot so that you get your full hour to play.

Do you sell gift certificates?

We do! You can buy them in person or we can send you a digital copy by email if you pay by credit card over the phone. 

More questions?

Email us at admin@gameovr.ca
Call us at 780-953-4263


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