VR Gaming FAQ

Why is virtual reality for me?

Virtual reality or VR is so versatile that there is something for everyone to experience and enjoy. Not a gamer? No problem! We have a wide assortment of options in our library including interactive videos, and artistic programs. If you are unsure, come talk to us and we can offer a demo to show how amazing it really is.

What is the HTC Vive?

The Vive is a virtual reality headset that combines existing desktop VR with room-scale motion. This gives you a full-body experience, providing one-to-one track of the headset and two controllers. Unlike cheaper VR alternatives, the HTC Vive sits among the most premium virtual reality experiences.

How many stations are available?

We have a total of 12 stations in St Albert: 8 regular rooms, a co-op room with 2 stations, and 2 deluxe rooms. Book your deluxe room.

Can I test it out first?

For sure! We can set you up with a 5 minute demo.

Can I share my headset (and hour) with a friend?

No problem! We think it's more fun for you both to play one of our exciting multiplayer games together, but you're free to share the headset if you wish. If you are planning to share the headset between more than two people, we recommend using one of our deluxe rooms for added space and comfort.

Can my friends and I play games together? 

For sure! We have a great selection of multiplayer games for you and your friends to enjoy! Check them out here.

Is there an age/height limit? 

We recommend that VR gamers be at least 6 years old and at least 1.11m (44") tall to have the best experience possible. We do require an adult to be present if there are any minors left outside a headset or if any of the players are under 8 years old.

Can I bring my students for a school field trip?

Of course! We would love to have you guys! Take a look at the assortment of educational games we have to offer. We have developed fun, memorable, and educational experiences tailored to the curriculum for grades 3 and up. Call us for details

Can you host birthday parties and/or corporate events?

You bet! We have a party room suitable for you and your friends/coworkers to use and a great selection of mulitplayer games perfect for any group. Check out our Parties and Team Building pages to learn more.

How early should I show up before my experience starts?

We recommend showing up at least 5 minutes before your time slot to maximize your playing time. This gives you time to sign our waiver, learn how to use the system, and take a look at our massive game library.

What if I need to cancel?

It's not a problem! We know that life happens and plans change. Just give us a heads up at least 24hrs before your scheduled time slot to receive a full refund or to rebook. If you have a large party or corporate event booking, we require at least 1 weeks notice to cancel.

Can I play with glasses? 

You bet! One of the best features of the HTC Vive is the large front face mask that easily accommodates people with or without glasses. 

What should I wear?

In winter make sure you bring indoor shoes so you have something dry and comfortable to play in. You can wear whatever you like, but we recommend comfortable clothes. Some of our experiences can work up quite a sweat!

Are there any physical limitations that would prevent me from enjoying my experience?

The Vive offers a full body experience, but some games can be played sitting down or only require the ability to look around with some head movement. We are more than happy to help you select an experience for whatever your needs are.

Can I use my own Steam account?

Of course! Just give us a heads up so we can log out of the store accounts. We recommend that you show up at least 15 minutes prior to your time slot so that you get your full hour to play.

Do you sell gift certificates?

We do! You can buy them in person or we can send you a digital copy by email if you pay by credit card over the phone. 

More questions?



Book A Time